You cannot edit the username of your Microsoft 365 account.
The username of the Microsoft 365 account provided by the university is configured by the organization and cannot be…
Microsoft 365
Can I use Copilot with Kyoto University's Microsoft 365?
Copilot for Microsoft 365, which can be used in connection with your university Microsoft 365 account, requires the…
I applied to use Office for Shared PCs (on-premises Office) and downloaded the ZIP file for Windows, but I cannot install it.
There are several possible reasons why Office for Shared PCs (on-premises Office) cannot be installed. Please check the…
When trying to upgrade from Windows Home to Pro using the product key provided for University-owned PCs, I get the error message 'The product key you entered didn't work. Check the product key and try again, or enter a different one. (0xc004f050)' and can
If you encounter an error stating that the provided product key cannot be used, you may be able to change the edition to…
OneDrive storage usage differs between the app and web versions.
According to our inquiry to Microsoft, when image files such as JPG or PNG are uploaded, the system internally generates…
When I launch Office on Microsoft 365 for Mac and try to sign in, the CO-OP account (the previous account) is displayed, and I cannot sign in with my university account.
If you encounter any error when signing in or activating the license on Office for Mac, it can most likely be resolved by…
I don't know how to transfer OneDrive files across tenants.
Please refer to the page below for instructions on how to transfer your files.(Japanese Only) https://www.iimc.kyoto-u.ac…
During the initial setup of my Windows PC, I am prompted to enter a 'Microsoft account,' but entering the '*@ms.c.kyoto-u.ac.jp' account name results in an error and I cannot proceed.
The "*@ms.c.kyoto-u.ac.jp" account provided by the university is a "Microsoft 365 account". This is different from the…
I cannot sign in through the 'Microsoft 365' app in the Windows Start menu.
An app called "Microsoft 365" may be pre-installed on Windows (mainly on Windows 10). This is primarily a free online…
When trying to add the 'Mendeley Cite' add-in in Word, I get the error message 'Sorry, your organization has disabled access to the Office Store. Please contact your administrator to request access.' and cannot install it.
We are currently researching and reviewing the use of add-ins; however, there is currently no clear prospect and it is…