Microsoft 365 | Institute for Information Management and Communication, Kyoto University

Microsoft 365

After signing out of my COOP account on Microsoft 365 for Mac and switching to the university-provided account following the manual, the COOP email address is still displayed under "Belongs to" when checking the version information.

When migrating your account, the information from your previous account may sometimes continue to be displayed. Running the…

After signing out of my COOP account on Microsoft 365 for Windows and switching to the university-provided account following the manual, the COOP account information is still displayed when I check "File" > "Account".

It may take some time before the correct information is displayed. If the issue persists even after repeating the sequence…

After migrating from the on-premises version to the university-provided Microsoft 365, the icons for applications like Word and Excel are no longer displayed.

Please try the following: Click **Start menu (Windows button)** at the bottom left of the screen > **Settings (gear icon)**…

I don't know if I am eligible for a Microsoft 365 account provided by Kyoto University.

The university provides accounts to all individuals who hold an SPS-ID or ECS-ID. However, for users other than students…

When I try to access the application form for the on-premises Office, I get a "You need permission" message and cannot open it.

Viewing this form requires signing in with your SPS-ID. However, you are likely unable to view it because you are currently…

I would like to apply for the on-premises version for shared PCs. Where can I find the application form?

Please refer to the URL below (Installing Office on shared devices>3. Office Professional Plus>Installation Guide>Submit a…

I can no longer sign in with my COOP account (@kyotounivcoop.onmicrosoft.com) and cannot use Microsoft 365.

Regarding COOP accounts, they are handled by the COOP rather than the Information Technology and Media Center (IIMC), so…

I cannot sign in to Microsoft 365 Copilot (formerly known as the Microsoft 365 Portal) at https://portal.office.com/.

For those using an ECS-ID, your Microsoft 365 account is the email address in the format of "*@st.kyoto-u.ac.jp" (your…

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