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After signing out of my COOP account on Microsoft 365 for Mac and switching to the university-provided account following the manual, the COOP email address is still displayed under "Belongs to" when checking the version information.

Last updated on 2024-05-16

When migrating your account, the information from your previous account may sometimes continue to be displayed.

Running the license removal tool from the page below and then signing in again using any Office application (such as Word or Excel) should resolve this issue, so please give it a try.

https://support.microsoft.com/office/how-to-remove-officelicense-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193

Please note that you do not need to uninstall Office to run the license removal tool. If you run the tool after uninstalling Office, the files may not be deleted properly.

FAQ - SubCategory