What should I do if I transfer to an external institution but wish to continue using the service? If the User Representative transfers to an external institution Please apply to change the User Representative to a faculty or staff member who will… More
What are the roles of the Applicant, User Representative, Project Administrator, and Project Member? Role Description Notes 1 Applicant The User Representative themselves, or a person who carries out the application procedures on behalf of the User… More
Please explain the process for starting to use the service. Faculty and staff members can apply through the RDM Drive Portal: https://portal.rdm.kyoto-u.ac.jp/ . Steps to Start Using RDM Drive Steps to Start… More
How long does it take before I can start using the service after applying? If there are no issues with the application details, the application may be approved as early as the same day. However, in some cases, it may take up… More
How can I check or change who is registered as a project member? Project Administrators or Project Members who have an SPS-ID can check and manage project members via the RDM Drive Portal .
Where can I add, remove, or change project members? Project Administrators can manage project members via the RDM Drive Portal .
Can a shared email address, such as a mailing list, be used for a Project Member? No. Shared email addresses used by multiple people are not permitted. Please register each user using their own individual email address
How are data handled and backed up? Data are stored in a distributed and redundant manner across multiple storage nodes. Measures such as file versioning on storage systems… More
Is there any scheduled maintenance? To ensure stable operation, maintenance that involves service downtime is performed approximately once a month (in principle, on the first Wednesday… More
Can shared URLs be used permanently? This service is intended for file sharing among project members, and shared URLs are not permanent. If your purpose is to publish data, please use… More