Where can I check the amount of storage I am using?
You can check the currently used capacity in RDM Drive by opening “All files” from the menu in the upper left corner and viewing the “Size” column on…
Use of RDM Drive
I am using the service for the first time. Where can I complete the usage start procedure? A
Please complete the usage start procedure via the RDM Drive Portal .
Please explain the procedure for completing the usage start process.
Please refer to the RDM Drive User Manual (PDF).
How can I check whether the usage start procedure has been completed?
If you are able to log in to RDM Drive, the usage start procedure has been completed. In addition, when you proceed with the usage start procedure on…
I have completed the usage start procedure, but I do not know the URL for logging in.
Please access RDM Drive at the following URL: https://drive.rdm.kyoto-u.ac.jp/
When I try to complete the usage start procedure on the RDM Drive Portal, I receive an error message saying: "xxxx@xxxx.jp is not registered as a user. Please ask the user representative or project administrator to add you as a member."
Please ask your Project Administrator to add you as a project member. Also, make sure that the email address registered for the project is correct.
When I try to complete the usage start procedure, a message saying “Already activated” is displayed.
If you have already completed the usage start procedure for another project, no additional procedure is required. Your account has already been…
When I try to complete the usage start procedure, there is no field to enter a password. (For external users)
If you have already completed the usage start procedure for another project, the “Usage Start Procedure” screen may be displayed without a password…
When I try to log in to RDM Drive (Nextcloud), I get an error saying “Account does not exist.”
This error may occur for one of the following reasons: You are not registered as a project member Please check your registration details with your…
What authentication methods are used?
For internal users Multi-factor authentication is used with an SPS-ID (faculty and staff account) or an ECS-ID (student account). For external users…