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Equipment Change

If you want to transfer your Authenticator account information due to a change of smartphone or tablet model, please refer to the following manual.

If Authenticator has already disappeared due to malfunction or other reasons, or if an error occurs when entering the One Time Password displayed, please "Initialization" and re-set Authenticator.

Setup Manual

  1. When migrating Authenticator on a smartphone
    Multi-Factor Authentication Setup Manual Supplement 3 [PDF]
    ※only in Japanese version

 

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