I am having trouble uploading or downloading files.
- Please contact us via the inquiry form with a description of the issue. We will investigate the problem to the extent possible.
- When submitting your inquiry, please include the following information:
- Project name
- Login ID
- Usage environment (browser, operating system, application version)
- Name and size of the affected file or folder
- Error message (if any)
- Date and time when the issue occurred
- Detailed description of the issue
FAQ - SubCategory