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I can no longer use multi-factor authentication (For external users).

  • If you have saved your backup codes, please use one of them.
  • If you do not have a backup code, please contact the following [Contact Information] wthrough your project administrator (please have them send the request from a @kyoto-u.ac.jp email address) with the information below:

    • Service ID (in the format “rdXXXXX”)

    • Email address experiencing the issue

    • Description of the situation

     

FAQ - SubCategory