Outlook Web App (OWA) is improperly displayed.
This problem may be solved by updating your browser to the latest version, or using other browsers. The system requirements of KUMOI depends on…
KUMOI _Usage
Error occurs when opening PDF files.
This error occurs when opening PDF files attached to e-mails on OWA of KUMOI. We disable the PDF preview function (WebReady document preview service)…
I cannnot use KUMOI although I activate ECS-ID.
If you access KUMOI just after you have activated your ECS-ID, the error "X-OWA-Error: Microsoft.Exchange.Data.Storage.UserHasNoMailboxException" or…
I cannot log in to KUMOI.
If you cannot log in from https://mail.st.kyoto-u.ac.jp/, you are asked to confirm whether you can log in to https://ecs.iimc.kyoto-u.ac.jp/. If you…
I cannot use KUMOI from mail app in Mac OS X.
This issue is reported since August 2014. - Cannot connect to KUMOI with mail app in Mac OS X - Become unavailable to connect to KUMOI with mail app…
An error message is displayed in the white screen and I cannot use KUMOI when I log in to KUMOI.
An error message is displayed in the white screen when you log in to KUMOI by Internet Explorer. The problem may be solved by the following methods. 1…
URLs in e-mails may be deleted.
In KUMOI, URLs for protocols other than those specified as safe (http, https, mailto, ftp, etc) are regarded as unsafe and replaced with . You cannot…
How to set e-mail forwarding in KUMOI.
Access to Kyoto University Student Account Management Click [Login to Setting] in [Re-set of password & e-mail forward], and input your ECS-ID and…
I cannot access to KUMOI with e-mail software from my laboratory.
PCs connected to KUINS3 in laboratories (wired/wireless) cannot directly communicate with servers outside Kyoto University, and you cannot receive e…