URLs in e-mails may be deleted. In KUMOI, URLs for protocols other than those specified as safe (http, https, mailto, ftp, etc) are regarded as unsafe and replaced with . You cannot… More
How to set e-mail forwarding in KUMOI. Access to Kyoto University Student Account Management Click [Login to Setting] in [Re-set of password & e-mail forward], and input your ECS-ID and… More
I cannot access to KUMOI with e-mail software from my laboratory. PCs connected to KUINS3 in laboratories (wired/wireless) cannot directly communicate with servers outside Kyoto University, and you cannot receive e… More
What is the limitations of KUMOI? You can see the limitations in KUMOI website. Log in to KUMOI, click "?" on the upper right of the inbox window, and choose "help." In help window… More
I cannot attach files in KUMOI when using by Google Chrome. Problem: When using KUMOI by Google Chrome, the browser do not respond to the button [Select files]. This problem may occur when Silverlight (A web… More
A message "You are not allowed to send an e-mail from this mailbox" appears when sending an e-mail. This message appears when "From" in an e-mail is not your e-mail address. Clear "From" fields, click "From" on the left and choose your e-mail address… More
When I use KUMOI in Outlook Web Access, some e-mails disappear from my inbox. If you use other e-mail software or POP3 retrieving function in other free e-mail services (sometimes you are not aware of it), e-mails in the inbox… More
Outlook Web App (OWA) is improperly displayed. This problem may be solved by updating your browser to the latest version, or using other browsers. The system requirements of KUMOI depends on… More