[Login 01]: I fail to log in to the Systems via Secure Shell (SSH). What is the cause? Users may log in to the Systems using SSH (#22 port of TCP protocol) with no access restriction. Please contact your network administrator. Note that
[Login 02]: I forgot my user ID and password. What should I do? Please contact the the Supercomputing Services of ICT Support Center.
[Login 03]: I fail to log in to the System with my user ID and password. What should I do? SSH key authentication is required to log in to the systems Thus, users are required to generate a public/private key pair and register the public key
[Login 04]: What should I do if I lose my private key for system login? Please contact the Supercomputing Services of ICT Support Center. When contacting us by email, please describe your user ID and name using the email
[Login 05]: How do I add another public key for system login? Once successfully logged in to the Systems, registering public keys is disabled on the User portal To add a separate public key, directly add its key
[Login 06]: An error message "login check: Permission denied" appears and I fail to log in to the System. This error message appears when an unauthorized user attempted to log in the system other than the one which such user completed the service contract.
[Login 07]: I forgot the passphrase of private key. What should I do? Private keys are no longer available without passphrases. Please re-generate a public/private key pair. Note that once successfully logged in to the
[Login 09]: I completed the application process for continued use, but I fail to log in to the System(s) using the password printed in the Certificate of Approval for Supercomputer Use. For existing users who completed the application process for continued use, the password remains the same as the one which you were using in the
[Login 11]: I typed my user ID and private key/passphrase as usual, but fail to login to the System. Please note our services may be temporarily suspended during system failure or scheduled maintenance. During such periods, users are unable to log in
[Login 12]: The service contract is terminated at the end of this fiscal year. Until when can I login to the System? You may log in to the System until the end date of the fiscal year (before the year-end maintenance scheduled in late March). It is recommended users