My secondary group address cannot receive bounce messages.
Secondary groups (***@mail2.adm.kyoto-u.ac.jp) are powered by Google Groups.
When you send an email from a Google Group address and it bounces on its way, you cannot receive a bounce message (*1).
*1 A bounce message is an automated message from an email system, informing the sender of a previous message that the message has not been delivered or some other delivery problem occurred.
You CAN receive a bounce message:
- when you sent an email from a Google Group address on the web version of KUMail (Gmail)
- when you sent an email from a Google Group address with your email client via Google's SMTP server
- when you sent an email from a system and set a personal (individual) email address for the envelope sender (*2)
You CANNOT receive a bounce message:
- when you sent an email from a Google Group address with your email client via a non-Google STMP server
Workaround: Specify a Google server for SMTP. - when you sent an email from a system and set your group address for the envelope sender (*2)
Workaround: Contact the system admin and ask them to change the envelope sender.
*2 An envelope sender is where computers should respond in the case of bounce messages or errors, whereas a sender (From) address is where people should respond. It is usually specified by Return-Path in the email header.
Related article
Groups administrator FAQ (Google Workspace Admin Help)
Under "Are there any types of messages I can't send to a group?", Google says "You can't send or forward non-delivery receipts (NDRs), also called "bounce messages", to a group. Messages that resemble NDRs are also not permitted."
FAQ - SubCategory