The keyboard settings are different between the PC terminal and the VDI you are using.
Before connecting to the VDI, select the keyboard you want to use from the keyboard field in the upper right corner of the VDI screen, and then click the Connect button.

※Please refer to the following image to match the language settings of your environment.

Fixed type PC Terminals (Windows) Desktop	Image
VDI Booking Screen	Image
VDI（Ubuntu） Desktop	Image