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Accounts and IC Cards FAQ
Multi-Factor Authentication
Check the address for email-authentication.
Last updated on 2024-09-12
You can check it on the "Multi-factor Authentication Settings Page."
Log in to "Multi-factor Authentication Settings Page."
Click the '☰' (menu) icon in the upper-right corner of the screen.
Click the "One-Time Password Settings".
Check the email address displayed next to 'Address for email authentication.'
For those who cannot log in to the "Multi-factor Authentication Settings Page" using a one-time password, please refer to the following manual and contact the ICT
Support Center by phone.
- 4-1 Reset: Email (pdf) on p.7 "If a valid one-time password cannot be confirmed."