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Learning and Teaching FAQ
Virtual terminal
If you are unable to connect to the VDI after updating the OS, please take the following steps and check if you can connect to the VDI.
<step>
1) Clear your browser's cache.
<ex:>
(Google Chrome) Clear cache & cookies
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
(Firefox)How to clear the Firefox cache
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
(Safari) Clear your browsing history in Safari on Mac
https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac
2) Try to connect to the VDI using a different browser.
<ex:>
Google Chrome, Firefox, etc.