Currently, an issue is occurring in the Kyoto University Faculty/Staff Groupware Google Drive where some users are unable to see and access 'Shared Drives'.

• Browser version of Drive: 'Shared Drives' do not appear in the menu on the left side of the screen.
• Google Drive for desktop: 'Shared Drives' are displayed, but the drives that should be shared are not visible within them.

The cause of this matter is currently under investigation.

Until the issue is resolved, we have confirmed that it is possible to access Shared Drives using the following method. If you are in a hurry, please try this workaround.

■ Access Procedure Using a URL (Browser version of Drive only)

• Ask someone who can access the target Shared Drive to access it from the browser version of Drive (https://drive.google.com/a/kyoto-u.ac.jp) and share the URL with you.
• The user who cannot see the Shared Drive should access that URL.

*No workaround has been found for the Google Drive for desktop.

We apologize for the inconvenience.

We will contact you the issue is resolved.