Issue with PDF Reports in the Vulnerability Scanning System
We are currently experiencing an issue in our vulnerability scanning system where some detected critical vulnerabilities are not appearing in the generated "PDF diagnostic reports.
■ Description of the Issue
Although "Critical" vulnerabilities detected by the system are displayed correctly on the system interface (Web GUI), they are omitted and fail to appear in the exported PDF reports.
■ Scope of Impact
PDF report export functionality.
Note: The vulnerability scanning process itself is operating normally.
■ Temporary Workarounds
・Check the scan results directly on the system interface (Web GUI).
・When exporting a report, please select the XML format instead of PDF.
■ Next Steps
We are currently investigating the root cause and working on a fix.
We sincerely apologize for the inconvenience and concern this may cause our users, and we greatly appreciate your understanding and cooperation.
| Inquiry |
Information Security Contact us |
|---|---|
Tag/Service