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Frequently Asked Questions about the use overall FAQ
General use
How to clear cache?
Last updated on 2024-01-26
Windows 10
macOS(v10.15)
- Go to Menu icon (with three lines or dots on the right top corner).
- Choose Settings.
- Scroll the page down and click Advanced.
- Then Privacy and security page appears.
- Choose Clear browsing data. Tick the box for Cookies and other site data.
- Go back to Menu icon then Exit Chrome.
- Go to Menu icon (three dots on the right top corner).
- Click Settings.
- Choose Privacy & security from the left side menu.
- Under Clear browsing data, click Choose what to clear.
- Tick boxes for Cookies and saved website data.
(You can tick or untick other boxes according to your preference. Please note if the Passwords box is ticked, it deletes saved passwords.) - Click Clear.
- Close the browser.
- Go to Menu bar at the top of the screen.
- Choose Tools and click Option.
- On the left side of the page, choose Privacy & Security from the menu.
- Go to Cookies and Site Data.
- Choose Clear Data. A pop-up window will appear. Tick the box for Cached Web Content. Click Clear.
- Go to Menu bar
- Choose File then Exit Firefox
- Go to Chrome on the menu bar at the top.
- Choose Clear browsing data.
- Tick the boxes for Cookies and other site and plugin data and Cached images and flies.
- Click Clear browsing data at the bottom.
- Go back to Chrome and click Quit Google chrome to exit the browser.
- Go to Safari on a menu bar (Top left of the screen).
- Click Preferences.
- A pop-up window appears. Choose Privacy.
- Click Remove all Website data.
- Click Remove Now.
- Choose Safari and Quit Safari.
- Go to Firefox (top left of the screen).
- Click Preferences.
- Choose Advanced from the menu on the left.
- Choose Network in the menu bar.
- Under Offline Web Content and User Data, click Clear Now.
- Go back to Firefox on a menu bar and Exit Firefox.
Cache is a process of storing your browsing data temporarily so that your browser does not need to re-download the data, but instead it accesses them more quickly from a local directory.
However, when there is caching data stored, any changes to the webpage are not always reflected straight away due to cache. You can refresh your browser but if this still does not show the most updated content, please try clearing cache.
However, when there is caching data stored, any changes to the webpage are not always reflected straight away due to cache. You can refresh your browser but if this still does not show the most updated content, please try clearing cache.
