FAQ

Frequently Asked Questions about the use overall

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General use

Many types of e-Learning courses are provided by Kyoto University such as the e-Learing training service (provided by IIMC of Kyoto University) and training courses on the external system or the original system etc. The attending method depends on each e-Learing course. Please refer to the following instructions to take the e-Learning course you want.

Please contact ICT support center (support@iimc.kyoto-u.ac.jp) by email including the name of e-Learning course and a URL for login etc. if you can't log in to the system.

【e-Learning courses on the training support service provided by IIMC (Cyber Learning System)】

e-Learning course to take is displayed in the upper tag after login. Please contact ICT support center if a certain course you want to take is not displayed
because some e-Learning courses require pre-registeration.

【Courses provided for Faculty and Staff (including some graduate students and JSPS research fellows)】
Training for Security Export Control,Clinical Research(iACT),Animal Experiment Training,Laws and regulations related to Life Science Research Basic Training etc.

【Courses provided for freshmen】
Risks and compliance rules in student life (Mental health related course, Forbidden drugs related course, A course about acute alcoholism and about the alcohol related harrassment, How to use bicycles inside the campus of Kyoto University and surroundings, How to write an academic paper)

URL https://cls.iimc.kyoto-u.ac.jp/portal/
How to login : SPS-ID or ECS-ID and the password

【e-Learning courses on the external system・the original system】

■Information security e-Learning

Target : SPS-ID and ECS-ID holders
URL http://www.iimc.kyoto-u.ac.jp/ja/services/ismo/e-Learning/
How to login : SPS-ID or ECS-ID and the password
You have to take it once a year.

■Training for proper use of research expenses

Target : Faculty and Staff, JSPS research fellow
URL http://kenkyu-tekisei-el.rp.kyoto-u.ac.jp/el/
How to login : SPS-ID or ECS-ID and the password
SPS-ID user is automatically registered but ECS-ID user needs to be registered as a learner in advance. Please contact the administrative staff in charge of pre-registration.

■Training for Research Integrity

Target : All researchers (including graduate students), Faculty (Part-time lecturer etc.), Other applicant
URL https://edu.citiprogram.jp/
How to login Faculty and Staff:KUMail address and the initial password
Graduate student , JSPS research fellow etc.:KUMOI address and the initial password
Undergraduate:Common ID

Publish:2017/02/15

Cache is the mechanism to store the data of the website accessed once temporarily and make the display quickly in accessing again to the same page.

In keeping the cache in browser, the new contents won't be displayed because the one kept in browser will be displayed as priority even though the website was updated.
If there was no change after updating the website, please delete the cache in the following way.

※There might be the case that the way to delete the cashe differs depending on the version of the browser. We will explain the main example as follows.For the details, please confirm the source of the browser you use.

●Windows, Internet Explorer(ver 9)
  • Please click the gear-shaped icon(tool) at the upper right of Internet Explorer and choose "Internet option(O)" from the choice.
  • "Internet option" windows will be displayed.
  • Please click "delete(D)" from the "Browsing history" in the "General" tab.
  • Please uncheck the check box of "Save the website data for Favorite" (on top) and check everything in the other check boxes of "Deletion of the browsing history" and click "Delete(D)" at the bottom.(Please be noted that the password will be deleted as well in checking "password(P)".)
  • Please wait until the message appears at the bottom of the display saying "The deletion of the browsing history you chose was completed".
  • Please click "OK" and close the "Internet option" window.
  • Please terminate the Internet Explorer and restart it.

●Windows, Firefox(ver 34.x)
  • Please choose "Option(O)" in "Tool(T)" of Menu bar.
  • Please click "Delete on the spot(C)" at the right of "The amount of the disk cache in the present Web page is **bytes" of "Off-line data and user's data" in "Network" tab of "Detail".
  • Please click "OK" at the bottom of the option window and close it.
  • Please terminate the Firefox and restart it.

●Windows7, Google Chrome
  • Please choose "setting(S)" after clicking "Setting Google Chrome" in the tool bar of the browser.
  • Please click "Display the detail setting・・・" at the bottom of the setting display and find "Privacy" from the display. Then please click "Delete the browsing history data".
  • Another window will start up and you can clear the cache in choosing items here.(Please be noted that the password will be deleted as well in checking "password(P)".)
●Macintosh (OS X 10.10.1), safari(ver 8.0.2)
  • Please choose "Delete the history and Website data/Empty the cache" from the "safari" menu.
  • The window will be displayed saying "The record, Cookie, and another Web site data will be deleted" and please click "Delete the history".
  • Please terminate the Safari and restart it.

or

  • Please choose "Environment setting" from the "safari" menu.
  • Please click "Privacy" icon and the window of "Privacy setting" will be displayed.
  • Please click "All Web site data will be deleted" and the cache will be cleared.
  • Please terminate the Safari and restart it.

※(Please don't click a red button at the upper right. Please choose 【Safari】>【Terminate Safari】 from the menu on top.)

●Macintosh (OS X 10.10.1), Firefox(ver 34.0.5)
  • Please choose "Environment setting" in "Firefox" menu.
  • The "Environment setting" window will be displayed and please click "Details" to choose "Network" tab.
  • Please click "Delete on the spot" at the right of "Off-line data/The amount of the present disk cache is **MB"⇒In completing deletion, the message "the amount of the disk cache is 0MB" will be displayed.
  • Please close the option window.
  • Please terminate the Firefox and restart it.

●Macintosh (OS X 10.7.2), Google Chrome(ver 39.0.2.71.95)
  • Please choose "Delete the browsing history" in "Chrome" menu.
  • Please check "Cookie and the data of plug-in and the other website", "Cached images and files", "Deletion of the browsing history" in the "Delete the browsing history data" and click "Delete the history data".
  • Please terminate the Chrome and restart it.

●Macintosh, Internet Explorer(ver 5.x)
  • Please choose "Environment setting" in the "Explorer" menu.
  • Please choose "Detail setting" in the "Web browser" at the left column to click "Empty the cache".
  • Please terminate the Internet Explorer and restart it.

Please follow the procedure depending on the user's ID category as follows.

【ECS-ID(Account for students)ID,Password】

We will set the new password validation key. Please come to the ICT support center(Academic center for Computing and Media Studies, South Buiding 1F) with your ID aftr filling in the "Application form (Forget password・ECS-ID)"
"Application form (Forget password・ECS-ID)"

【SPS-ID(Account for Faculty and Staff)ID,Password】

We will reissue the notification of your password and ID. Please inquire ICT support center(EXT:16-5323).

When the following errors are displayed on the webpage:

◆ Garbled characters are shown

◆ Images are not displayed

◆ Failing to log on

◆ Updates are not reflected online etc.

it is possible that the browser reads and displays the old temporary file (cache).

Please use the following procedures to delete the browser's temporary file (cache).

Procedures for deleting the browser's temporary file (cache)
■For Internet Explorer 8

After you click on the Internet Explorer icon to start it, choose "Tools" from the Toolbar and then choose "Internet Option".

Then choose "General tab" and click the "delete" button for "record of past searches".

Please check the "Internet temporary files" and click "delete".

After deletion click "OK" and restart the browser.

■For Internet Explorer 7

After you click on the Internet Explorer icon to start it, choose "Tools" from the Toolbar and then choose "Internet Option".

Then choose "General tab" and click the "delete" button for "record of past searches".

Please check the "Internet temporary files" and click "delete file", then "yes".

After deletion click "OK" and restart the browser.

■For Firefox10

After starting Firefox, choose "Tools" from the Toolbar and then choose "Delete recent records".

Click the "¥/" button in case "deleted items" is not displayed under the lower part of the deleted record window.

Make sure a check is set for "cache" and then click on "delete now" button.

After deletion please restart the browser.

■For Safari 2.x

After you start Safari, choose the "empty cache" button from the Safari Menu. Click "Empty".

After deletion please restart the browser.

 

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