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The 2018 fiscal year

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Current Trouble

Archive（The 2018 fiscal year）

March, 2019

Date of occurrence	Content
Mar.29, 2019 13:48　～Apr.25, 2019 05:27		[restored] Email sending error: Some of the Emails sent through the 'sc-filt.kuins.net' server
Mar.15, 2019 04:10　～Mar.15, 2019 04:20	D01 Supercomputer System	【Supercomputer】Failure of Login Node of System A(already recovered)
Mar.13, 2019 11:00　～Mar.13, 2019 15:13	A03 Mail for Faculty and Staff (KUMail)

February, 2019

Date of occurrence	Content
Feb.18, 2019 17:30　～Feb.18, 2019 18:20	D01 Supercomputer System	Failure of Storage (already recovered)

January, 2019

Date of occurrence	Content
Jan.31, 2019 22:00　～Feb. 1, 2019 11:25	D01 Supercomputer System	Failure of Storage (already recovered)
Jan.30, 2019 23:20　～Jan.31, 2019 10:49	D01 Supercomputer System	Failure of System B (already recovered)
Jan.19, 2019 18:40　～Jan.21, 2019 08:00	C01 Educational Computer System	【Educational commputer】Apology for the power off of PC terminals due to the failure of classroom power management system
Jan.10, 2019 09:00　～Jan.22, 2019 13:00	F01 Information Security Management	【Limited on-Campus】About Vulnerability Assessment System

December, 2018

Date of occurrence	Content
Dec.21, 2018 12:38　～Mar.28, 2023 08:48	Z96 e-Office	【Limited on-Campus】
Dec. 7, 2018 02:05　～Dec. 7, 2018 10:00	D02 Hosting Service	【Restored】About the failure of the WEB hosting service

November, 2018

Date of occurrence	Content
Nov.29, 2018 11:30　～Nov.29, 2018 13:30	B01 Network System (KUINS)	【Already restored】eduroam Network error
Nov.28, 2018 08:10　～Nov.28, 2018 09:00	Z96 e-Office	【Restored】About the failure of the Kyoto University Faculty and Staff Groupware
Nov.21, 2018 15:00　～Nov.21, 2018 15:30		【Restored】About the Failure occurred in the web service group provided
Nov.21, 2018 15:00　～Nov.21, 2018 15:15	D02 Hosting Service	【Restored】About the failure of the WEB hosting service
Nov.21, 2018 10:00　～Nov.21, 2018 11:30	F01 Information Security Management	【Limited on-Campus】About the failure of Vulnerability judgement system
Nov.20, 2018 15:40　～Nov.20, 2018 18:50	D01 Supercomputer System	[Supercomputer] Failure of System A,B,C
Nov.20, 2018 13:54　～Nov.20, 2018 15:00	B01 Network System (KUINS)	Delay of the transceiving mail
Nov.13, 2018 11:05　～Nov.14, 2018 17:55	A03 Mail for Students (KUMOI)	KUMOI(Office365) mail SMTP server is not available.
Nov. 1, 2018 16:00　～May.15, 2019 11:00	C02 Learning Support System (PandA)

October, 2018

Date of occurrence	Content
Oct.16, 2018 09:37　～Oct.16, 2018 10:45	D02 Hosting Service	【Restored】About the failure of the WEB hosting service

September, 2018

Date of occurrence	Content
Sep.26, 2018 17:05　～Sep.27, 2018 03:05	D02 Hosting Service	【Restored】About the failure of the WEB hosting service
Sep.26, 2018 17:05　～Sep.27, 2018 03:05	A03 Mail for Students (KUMOI)	Students' mail Web site were not available.
Sep.20, 2018 07:00　～Sep.20, 2018 07:08	D01 Supercomputer System	Failure of System B (already recovered)
Sep.15, 2018 10:49　～Sep.15, 2018 16:08	D01 Supercomputer System	[Supercomputer] Failure of System A, B , C
Sep. 9, 2018 18:10　～Sep.10, 2018 13:30	B01 Network System (KUINS)	【Already resolved】Wireless LAN is partially unavailable at Yoshida-South Campus Academic Center Bldg. North Wing)
Sep. 6, 2018 03:13　～Sep. 8, 2018 05:57	B01 Network System (KUINS)	[Already restored] Failure of information network due to the earthquake(Hokkaido)
Sep. 4, 2018 12:00　～Oct.26, 2018 16:06	B01 Network System (KUINS)	[Updated at 17:00 on Oct.26]Failure of information network due to Typhoon No. 21 (Kumatori, Inuyama, Hida, Hodaka, Wakayama, Abuyama, Kwasan)

August, 2018

Date of occurrence	Content
Aug.31, 2018 17:08　～Sep.11, 2018 09:40	B01 Network System (KUINS)	[Already restored] Wi-Fi is unavailable in some buildings in Yoshida campus due to struck of lightning
Aug.21, 2018 17:30　～Aug.21, 2018 19:00	C01 Educational Computer System	(Already restored)【Educational System】 About cloud storage service login failure
Aug.21, 2018 09:00　～Aug.21, 2018 11:45	C01 Educational Computer System	【Educational System】 About cloud storage service login failure
Aug.20, 2018 09:12　～Aug.20, 2018 15:18	B01 Network System (KUINS)	[Already fixed] KUINS network is unavailable in North Campus due to power failure
Aug.15, 2018 00:04　～Aug.15, 2018 03:32	D01 Supercomputer System	[Supercomputer] Failure of System A
Aug. 6, 2018 17:10　～Aug. 7, 2018 13:30	B01 Network System (KUINS)	【Already resolved】Wireless LAN was unavailable (Yoshida-South Campus Bldg. No.4)
Aug. 2, 2018 00:00　～Aug. 2, 2018 09:40	C01 Educational Computer System	(Already restored)【Educational System】 About virtual terminal service login failure

July, 2018

Date of occurrence	Content
Jul.30, 2018 07:00　～Jul.30, 2018 09:25	D01 Supercomputer System	[Supercomputer] Failure of System B,C
Jul.20, 2018 19:06　～Jul.21, 2018 01:44	D01 Supercomputer System	Failure of System B (already recovered)
Jul.10, 2018 13:00　～Jul.10, 2018 16:50	B01 Network System (KUINS)	(Already Restored) eduroamJP Federated ID Service is unavailable
Jul. 7, 2018 12:50　～Jul.11, 2018 15:27	B01 Network System (KUINS)	(Already Restored) Network failure of remote site

June, 2018

Date of occurrence	Content
Jun.29, 2018 17:00　～Nov.27, 2018 12:30	A03 Mail for Students (KUMOI)	【KUMOI】Office 365 may fail to send / transfer a part of emails for mobile phones and the others
Jun.29, 2018 17:00　～Nov.27, 2018 12:30	A03 Mail for Students (KUMOI)	【KUMOI】Office 365 may fail to send / transfer a cause de BareLinefeedsAreIllegal
Jun.22, 2018 16:40　～Jun.22, 2018 17:15	Z96 e-Office	About the failure of Portal
Jun.22, 2018 10:00　～Jun.22, 2018 13:30	C01 Educational Computer System	(Already restored)【Educational System】 About virtual terminal service login failure
Jun.20, 2018 12:00　～Jun.20, 2018 14:20	C01 Educational Computer System	(復旧済み)【教育用システム】仮想型端末サービスに接続できません
Jun. 8, 2018 22:14　～Jun. 8, 2018 23:19	D01 Supercomputer System	【スパコン】Failure of Job Scheduler of System B(already recovered)

May, 2018

Date of occurrence	Content
May.29, 2018 17:00　～May.29, 2018 19:30	D02 Hosting Service	【Limited on-Campus】The response of some pages of the WEB Hosting Service is slowing down
May.24, 2018 11:00　～May.25, 2018 23:59	B01 Network System (KUINS)	Failure of Information Network
May.24, 2018 11:00　～Mar.31, 2019 23:59	D02 Hosting Service	【Limited on-Campus】Request for VM Hosting Administrator
May.24, 2018 11:00　～Mar.31, 2019 23:59	B01 Network System (KUINS)	About the failure of IIMC service
May.22, 2018 08:30　～May.23, 2018 05:00	C01 Educational Computer System	【Educational System】 About virtual terminal service(Ubuntu) login failure
May.21, 2018 14:30　～May.22, 2018 20:00	C01 Educational Computer System	【Educational System】 About cloud storage service login failure
May.13, 2018 19:00　～May.15, 2018 09:20	C01 Educational Computer System	(Already restored)【Educational System】 About cloud storage service login failure
May. 1, 2018 08:45　～May. 1, 2018 14:18	B01 Network System (KUINS)	KUINS is unavailable in Center for Anatomical, Pathological and Forensic Medical Researches
May. 1, 2018 07:15　～May. 1, 2018 10:56	B01 Network System (KUINS)	KUINS is unavailable in Uji Main bldg, 1F

April, 2018

Date of occurrence	Content
Apr.11, 2018 14:58　～Apr.11, 2018 17:30	A01 Authentication System	(Already Restored) Authentication failure of Single-Sign-On system
Apr.10, 2018 13:00　～Apr.13, 2018 13:00	B01 Network System (KUINS)	(Already Restored)【KUINS】 KUINS-Air is partially unavailable in Main Campus
Apr.10, 2018 08:30　～Apr.10, 2018 10:35	B01 Network System (KUINS)	(Already Restored)【KUINS】 Internet via KUINS-Air was partially unavailable in Main Campus
Apr.10, 2018 05:00　～May. 8, 2018 09:00	B01 Network System (KUINS)	(Already Restored) Failure of Open VPN server
Apr. 2, 2018 20:00　～Apr. 3, 2018 10:15	A01 Authentication System	[restored] About the failure in Account Management System

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