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Networks and Connectivity　FAQ

Wireless LAN

I want to fix the device MAC address for Wi-Fi connection

Please refer to the below links in order to fix the device MAC address for Wi-Fi connection.

(Windows) https://support.boingo.com/s/article/How-to-Disable-MAC-Randomization-in-Windows-10
(iOS) https://support.apple.com/en-us/HT211227
(Android) https://support.boingo.com/s/article/How-to-Disable-MAC-Randomization-in-Android-10-Android-Q

Please refer to this link in order to check device MAC address.

 

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