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Virtual Machine Hosting Service FAQ

こちらに記載しております,「提供されるVMサーバのスペック」をご覧ください.

Users can restart VM by themselves. In case there was no reply from the server or in case compulsory restarting will be required, we will help you restarting VM with your inquiry.

(Please be noted that we can't support promptly when we took your requiry off work.)

Concerning the update related to VM machine, I'd like users to perform by themselaves. Please acquire the package with "yum install" command and perform the installation.

The backup of the VM hosting service (on-premise) is as follows.

-Save one generation (once a week) backup to the same device
・ Save 17 generations of snapshots (hourly:8th, daily:7th, weekly:2nd)

* What is a snapshot?
The backup saves the VM image itself, while the snapshot saves only the update data. If a disk fails, you cannot recover the data using just a snapshot.

Backup data is not saved in remote locations, so please take action if necessary.

You can install with root priviledges.You can install the application with the package management software by yum or by compiling from source-code.

The Windows users can mount the disk from remote desktop, where they can install from.

Yes, you can.You should add -X option in connecting to server (in ssh connection) if you want to use X application.

The log from the each server application are stored in the directory /var/log/ or below with default.

 

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