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Safety confirmation system FAQ

You may receive the e-mail even after you have registered your status on the system due to a delay in transmission caused by data volume restrictions imposed by telecommunication companies.

The university expects to be able to confirm the safety status of all faculty and staff members within two weeks after a disaster has occurred. If your status cannot be confirmed, your department will undertake a follow-up investigation to confirm your safety by telephoning or e-mailing you directly, making inquiries with your family or acquaintances, visiting your residence, etc.

The main server for the system is installed at a site in the Kanto region, and its sub-server is installed at a site at the university.

Yes, it is always available in preparation for any disaster, and you can register your safety status at any time. In the event of a large earthquake, an e-mail requesting you to register your safety status will be sent to you. It is possible that you may receive the e-mail after you have already registered your status on the system.

The URL is not included in the e-mail in order to reduce risks such as phishing and targeted e-mail attacks.

Your department will determine whether or not you need to register your status while traveling abroad. If they decide that you are not required to register status in the system, then you will not be included in the list of persons required to register, and you will not be able to access the system.

You can either enter the information in the "optional input" section of the safety status registration screen, or contact the emergency contact person in your department of affiliation (by telephone or e-mail) and provide them with the information.

The question is to confirm whether your physical, environmental, and mental conditions would allow you to come to the university if it is necessary. Those who are required to come to the university will be individually requested to do so.

There are no specific criteria. For your reference, "Moderate" applies to cases in which you need to receive medical treatment at home, and "Serious" applies to cases in which you need to be hospitalized to receive medical treatment. There are, however, no criteria regarding the length of hospitalization or time required for recovery.

If you feel an earthquake or receive an earthquake early warning, immediately stop what you are doing and secure your safety. Please register your safety status using the Safety Confirmation System after performing other vital tasks, such as assisting with firefighting efforts, aiding others, and confirming the safety of your family members, etc.

Please contact the Support Center at the Institute for Information Management and Communication:

Tel. 075-753-7840 Fax. 075-753-9001 E-mail: supportiimc.kyoto-u.ac.jp

Please be aware that after a disaster has occurred, it can be difficult for the Support Center to respond to inquiries. Please ensure, therefore, that you always know your ECS-ID/SPS-ID and password.

Cellular phones other than smartphones cannot be used. Please inform your department of your safety information by telephone, or by sending an e-mail to its emergency contact address.

Due to the large number of students, faculty, and staff, it would be extremely difficult for Kyoto University to contact each person individually and confirm their safety, particularly in an emergency situation when time is limited. The information provided by each individual enables the university to quickly determine and implement an appropriate response to disaster situations.


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