Authentication System FAQ
IC-Card Authentication Trouble
Following error messages appears on FireFox.
'Safe connection cannot be established' or 'A valid client certification is required'
- Check if security module is enabled
Copy and paste about:preferences#privacy or about:preferences#advanced in the address bar of your internet browser > click security device (It is found at the bottom of the page under 'Certificate') > check if the followings are displayed;
[New PKC #11 Module] [PKCS#11 Library for DNP dnPKI]
- Close Firefox on your browser (Windows: File > Exit / Mac: Menu > Firefox > Exit Firefox) and re-start your computer.