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Email FAQ

KUMail(Kyoto University Mail for Faculty and Staff)

Some messages are mistakenly labeled as spam.

There's no way to find out why some of your messages are identified as spam since Google does not disclose what kind of criteria Gmail uses to detect spam due to security reasons,

However, you can still read those messages or prevent certain kinds of messages from being moved to Spam. Learn more on the user manual.

 

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