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Current Trouble

Failure of Information Network

publication date : May.24, 2018


There is a failure of Information Network currently and we are investigating the cause of the trouble.
We have to ask all users to wait for a while to be restored. Sorry for the inconvenience.


The range for the failure
KUINS proxy server→ Restored
Some of the services for VM hosting
Some of the services for WEB hosting→Restored around 19:15
Some of the mails from department domain
PandA → Restored around 16:20

(14:30 Additional information)
Some of the services of VPN(IKEv2)→ Restored around 8:30 on May.25(Fri)
eduroam→ Restored around 17:00

(15:37 Additional information)
Integrated file server for administrative office → Restored around 15:52 .

(15:57 Additional information )
KUINS-Air VLAN fixed connection→ Restored around 17:00

Some services of VM hosting(Mail hostind and Web hosting) are yet to be restored as of 19:40 and all the other services are restored.

We are investigating the cause of the problem. We apologize for any inconvenience this may cause.
Date of occurrence 2018/05/24 11:00
Inquiry ICT support Center
TEL:075-753-7840
E-mail:supportiimc.kyoto-u.ac.jp
Inquiry Form

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