Not connectable to FTP server with some accounts

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Current Trouble

publication date : Apr.16, 2015

We are in the situation to have difficulty in connecting to FTP server for updating files with some accounts(hosting service) at the moment..

Range:

The accounts with stop-application from Application and Billing System due to the change of users etc as of 15:00 on April.15,2015.

The system was restored. We apologize for the inconvenience and trouble that you may have had.

Date of occurrence

2015/04/15 15:00 ～2015/04/16 10:10