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Current Trouble

Archive(The 2017 fiscal year)

March, 2018

Date of occurrence Content
Mar.31, 2018 17:00 
~Apr. 6, 2018 20:20
A03
Mail for Students (KUMOI)

【KUMOI】Troubles of forwarding setting to students' mail of new users this AY

Mar.31, 2018 17:00 
~Apr. 9, 2018 21:20
A03
Mail for Students (KUMOI)

【KUMOI】Troubles in forwarding setting of students' mail from all-university account management system

Mar.28, 2018 07:45 
~Mar.28, 2018 11:40
A01
Authentication System

(Already Restored) Authentication failure of Single-Sign-On system

Mar.17, 2018 21:00 
~Mar.19, 2018 10:30
D01
Supercomputer System

Failure of System B and C

Mar.10, 2018 20:16 
~Feb.10, 2018 20:22
B01
Network System (KUINS)

(Already Restored)【KUINS】The network is unavailable in some buildings.

Mar. 8, 2018 00:15 
~Mar. 8, 2018 09:30
D02
Hosting Service

【Recovery】About the failure of the WEB hosting service

February, 2018

Date of occurrence Content
Feb.19, 2018 14:00 
~Feb.19, 2018 16:45
B01
Network System (KUINS)

(Already Restored)【KUINS】IKEv2 VLANfixed connection service is unavailable in some buildings

January, 2018

Date of occurrence Content
Jan.22, 2018 15:01 
~Jan.22, 2018 15:48
D01
Supercomputer System

Failure of System B and C (already recovered)

Jan.17, 2018 00:00 
~Jan.17, 2018 11:00
A01
Authentication System

Failure of Authentication with Single Sign On System

Jan.12, 2018 11:00 
~Jan.12, 2018 13:15
A03
Mail for Students (KUMOI)

The KUMOI could not be able to chenge mail transfer setting

Jan.11, 2018 15:00 
~Jan.11, 2018 19:15
A03
Mail for Students (KUMOI)

The KUMOI could not be able to chenge mail transfer setting

Jan. 2, 2018 00:00 
~Jan. 4, 2018 08:55
D01
Supercomputer System

Failure of System B(already recovered)

December, 2017

Date of occurrence Content
Dec.29, 2017 12:48 
~Dec.31, 2017 08:55
D01
Supercomputer System

Failure of System B(already recovered)

Dec.11, 2017 12:00 
~Dec.11, 2017 13:45
A01
Authentication System

Failure of login to Common Portal for All Students

Dec. 6, 2017 02:55 
~Dec. 6, 2017 03:00
D01
Supercomputer System

Failure of System A (already recovered)

Dec. 4, 2017 15:00 
~Dec. 4, 2017 16:30
B01
Network System (KUINS)

(Already Restored)【KUINS】 Wireless LAN is unavailable in some buildings

Dec. 3, 2017 17:00 
~Dec. 4, 2017 13:15
B01
Network System (KUINS)

(Already restored)【Whole area of Medical school,iCEMS, Western bldg】Suspension of communication due to the network device error

November, 2017

Date of occurrence Content
Nov.25, 2017 02:00 
~Nov.27, 2017 09:02
D02
Hosting Service

【Recovery】Web Hosting Service's Database failure

Nov.21, 2017 00:00 
~Nov.21, 2017 15:40
B01
Network System (KUINS)

【Already resolved】PPTP(VLAN fixed connection) is unavailable

Nov.17, 2017 08:00 
~Nov.18, 2017 00:00
A03
Mail for Students (KUMOI)

Students' mail (KUMOI) is not available from mail software and Smartphone

Nov. 8, 2017 17:00 
~Nov. 8, 2017 18:40
D01
Supercomputer System

[Supercomputer] Failure of System B,C

October, 2017

Date of occurrence Content
Oct.31, 2017 14:00 
~Oct.31, 2017 15:15
A01
Authentication System

Failure of login to Authentication System

Oct.18, 2017 15:40 
~Oct.18, 2017 17:05
D01
Supercomputer System

[Supercomputer] Failure of File System

Oct.16, 2017 14:50 
~Oct.16, 2017 17:10
D01
Supercomputer System

Failure of System B and C(already recovered)

Oct.12, 2017 16:38 
~Oct.12, 2017 17:23
D01
Supercomputer System

[Supercomputer] Failure of File System(already recovered)

Oct. 2, 2017 13:00 
~Oct. 2, 2017 13:15
D01
Supercomputer System

[Supercomputer] Failure of Network(already recovered)

September, 2017

Date of occurrence Content
Sep.24, 2017 17:37 
~Sep.25, 2017 13:47
B01
Network System (KUINS)

【Already resolved】【KUINS】Network failure of some buildings in Yoshida-South campus

Sep.22, 2017 08:51 
~Sep.22, 2017 10:35
B01
Network System (KUINS)

【Already Recovered】【KUINS】 Network failure

August, 2017

Date of occurrence Content
Aug.24, 2017 18:42 
~Aug.24, 2017 19:13
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Aug.18, 2017 06:23 
~Aug.28, 2017 13:25
B01
Network System (KUINS)

【Already restored】Wi-Fi was unavailable in some buildings in Yoshida campus due to struck of lightning

Aug.18, 2017 06:15 
~Aug.18, 2017 08:00
B01
Network System (KUINS)

(Already Restored) The unstable communication in some building in Uji and Katsura due to struck of lightning

Aug.12, 2017 07:00 
~Oct. 2, 2017 13:35
D01
Supercomputer System

[Supercomputer] Failure of Jobs on System A (solved)

Aug. 1, 2017 16:55 
~Aug. 1, 2017 17:03
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Aug. 1, 2017 16:55 
~Aug. 1, 2017 18:01
D01
Supercomputer System

Failure of System A, B and C

Aug. 1, 2017 16:54 
~Aug. 1, 2017 17:00
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

July, 2017

Date of occurrence Content
Jul.24, 2017 06:00 
~Jul.24, 2017 11:00

【Already restored】 About the suspension of the e-learning training support service(6:00-11:00 Jul.24(Mon),2017)

Jul.20, 2017 13:55 
~Jul.20, 2017 17:45
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Jul.18, 2017 16:02 
~Jul.18, 2017 16:10
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Jul.18, 2017 12:07 
~Jul.18, 2017 17:02
B01
Network System (KUINS)

(Already Restored) The failure of IKEv2 service

Jul.13, 2017 13:01 
~Jul.13, 2017 13:45

(Apology)About the error of registeration for use due to the high load of lifelong mail system

Jul.12, 2017 03:00 
~Jul.12, 2017 10:10
A03
Mail for Faculty and Staff (KUMail)

【Alreadu restored】About the delivery failure of mail and mail hosting service

Jul. 6, 2017 13:59 
~Jul. 6, 2017 14:06
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

June, 2017

Date of occurrence Content
Jun.29, 2017 15:31 
~Jun.29, 2017 15:53
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Jun.29, 2017 15:30 
~Jun.29, 2017 15:40
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Jun.29, 2017 12:16 
~Jun.29, 2017 14:01
B01
Network System (KUINS)

(Already Restored) The failure of IKEv2 service

Jun.29, 2017 12:16 
~Jun.29, 2017 14:01
B01
Network System (KUINS)

The failure of IKEv2 service at University Hospital, East Campus

Jun.26, 2017 10:00 
~Jun.27, 2017 20:50
B01
Network System (KUINS)

(Already Restored) The authentication error in SSTP

Jun. 4, 2017 16:00 
~Jun. 4, 2017 22:30
A03
Mail for Students (KUMOI)

The KUMOI could not be able to chenge mail transfer setting

May, 2017

Date of occurrence Content
May.31, 2017 09:50 
~May.31, 2017 09:59
B01
Network System (KUINS)

【Already restored】Failures occurred in the connection to the Web site on-campus/off-campus and email delivery delayed

May.16, 2017 10:00 
~May.22, 2017 15:00
F01
Information Security Management

Failure of Information Security, e-Learning

May.15, 2017 15:30 
~May.15, 2017 15:55
D01
Supercomputer System

Failure of System B(already recovered)

May.11, 2017 17:50 
~May.12, 2017 08:40
A03
Mail for Faculty and Staff (KUMail)

【Alreadu restored】About the delivery failure of mail and mail hosting service

May. 9, 2017 23:22 
~May. 9, 2017 23:38
D01
Supercomputer System

Failure of System A(already recovered)

May. 7, 2017 22:08 
~May.16, 2017 16:20
D01
Supercomputer System

Failure of System A(already recovered)

May. 1, 2017 02:20 
~May. 1, 2017 06:15
D01
Supercomputer System

[Supercomputer] Failure of File System(already recovered)

April, 2017

Date of occurrence Content
Apr.25, 2017 13:00 
~Apr.26, 2017 12:00
B01
Network System (KUINS)

【Already Restored】 The failure of KUINS-Air connection in main north campus

Apr.23, 2017 16:58 
~Apr.23, 2017 17:58
D01
Supercomputer System

Failure of System A(already recovered)

Apr.14, 2017 00:00 
~May.12, 2017 23:59
A03
Mail for Faculty and Staff (KUMail)

【Already Restored】Unaccessible to all-university mail(KUMail)

Apr.13, 2017 18:00 
~Apr.14, 2017 00:20
D01
Supercomputer System

Failure of System A(already recovered)

Apr.10, 2017 21:00 
~Apr.11, 2017 10:00
D01
Supercomputer System

Failure of System A(already recovered)

Apr.10, 2017 13:00 
~Apr.11, 2017 12:00
B01
Network System (KUINS)

【Already Restored】 The failure of KUINS-Air connection in main south campus

Apr.10, 2017 13:00 
~Apr.12, 2017 16:00
B01
Network System (KUINS)

【Already Restored】 The failure of KUINS-Air connection in main north campus

Apr. 7, 2017 20:44 
~Apr.10, 2017 13:24
D01
Supercomputer System

Failure of System A(already recovered)

Apr. 7, 2017 19:55 
~Apr. 7, 2017 20:05
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Apr. 7, 2017 13:45 
~Apr. 7, 2017 14:17
D02
Hosting Service

【Already restored】 About the failure of WEB hosting service

Apr. 6, 2017 23:50 
~Apr. 6, 2017 23:59
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Apr. 6, 2017 23:40 
~Apr. 6, 2017 23:50
D01
Supercomputer System

【Supercomputer】Failure of Login Node of System B(already recovered)

Apr. 5, 2017 17:00 
~Apr. 6, 2017 12:10
A03
Mail for Students (KUMOI)

The KUMOI could not be able to chenge mail transfer setting

Apr. 5, 2017 09:00 
~Aug. 9, 2017 09:30
D01
Supercomputer System

【Supercomputer】Slow response of the job scheduler of the system A/B/C and the provisional measures

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