コンテンツ

  1. HOME
  2. Services
  3. Hosting services
  4. Use procedure ・ Regulations
  5. Procedures after started using the service

Procedures after started using the service

After started using this service, we accept the changing or addition of the following contents.

Changing the information of the application of this service

In changing the following information entered in the application due to relocation of the staff in charge, please finish the procedures for changing the user information.

  • User's name
  • Person responsible for the payment
  • Payment expense

At first, please log in to the Application Billing System then terminate the current service. Then you are required to reapply for the service with the new information. In that case it will be the procedural termination, however, the service it self won't be terminated during the procedure for the reapplication and you can use the service without any problems.

For the detailed procedure, please refer to the manual of the Applicaion and Billing System.

Termination of the Service

In terminating the use of this service, please finish the procedures for the temination of the service. Steps for the procedures are as follows.

・WEB Hosting service
1)Application for termination of the service with the Application Billing System.
2)Application for the host deletion with KUINS-DB
3)Ask the DNS manager in your department for the DNS deletion (limited to the sub domains under DNS management in your department)

・VM Hosting service
1)Application for the termination of the service with the Application Billing System
2)Shutdown the server
3)Application for the host deletion with KUINS-DB
4)Ask the DNS manager in your department for the DNS deletion (limited to the sub domains under DNS management in your department)
5)Contact Cloud Computing Group for returning server

Deleting and adding the accounts connectable to FTP

FTP server, used in WEB Hosting service can grant a upload authority to the various accounts not only for applicants but also for non-applicants as joint-users and enables them to update the contents with several members. The accounts which is capable to grant the authorities are SPS-ID for Faculty and Staff, ECS-ID for students and research students, and trader's ID for agents. The procedures for adding and deleting accounts are as follows.

Adding and deleting the upload authority for other students or facutly and Staff

Please log in to "Hosting portal" and perform the setting for joint users.(Only the applicants can perform the setting.).From the virtual host list, press [user] button or [Joint users] button in [virtual host detail list] . then you can set the joint user's ID which is connectable to FTP server.Press "add" button and enter the ID which you want to add and click "Confirm the ID existence". Press "Register button" lastly and the registration will be completed.

Granting the upload authority to the agent

The trader's account will be issued with the application from "application form for trader's account" after confirming trader's name, trader's contact address(Tel & Mail), trader's number of Financial Accounting System and operation period. To receive an issuance of trader's ID, you are required to agree with the Regulations for trader's ID in Hosting/WEB Hosting service.

Changing the option or package

You can change or add several options or packages in Hosting service after started using the service. For your request, please inquire by mail at first and reapply for the service with new spec from Application Billing System.
During the process of reapplication, you are required to apply for the termination of the current service, however, you can use the service during the procedure for the reapplication without any no problem.

Disk capacity

3 plans;5GB,20GB,50GB are prepared for the publishing space for WEB Hosting service. Changing plans to increase the maximum will be available at any time after your changing application. Changing plans to decrease the maximum will be valid from the next fiscal year after the changing application.

In the VM Hosting service, you can increase installed disk capacity afterward (unable to decrease). Also you can't reinforce the capacity by expanding the size to the current volume. You can add the new volume prepared by mounting.
If you need to decrease the disk capacity or increase the disk capacity by maintaing the condition for one volume, we will create and provide the new VM in the disk capacity and you are required to shift there.(During the transition, you get 2 VM however you won't be double claimed.).
Restarting the VM will be required during the operation for increasing. The timing for restarting should be ficed during the business hour on weekdays.

Reinforcing the VM spec

VM Hosting service enables you to add the number of CPU core in VM and the spec of memoru afterwards.
Restarting the VM will be required during the operation for increasing. The timing for restarting should be during the business hour on weekdays.

Changing the package

In the WEB Hosting service you can change from standard package to CGI/PHP package and vice versa after started using the service. WordPress will be set afterwards to CGI/PHP package users even though they didn't choose WordPress package initially. (In case the Web contents had already been set, we will provide the difference of data of WordPress package and CGI/PHP package by producing another directory).
Please inquire Cloud computing group for the change of the package by email.

Procedures for network (KUINS)

For the procedures of network concerning this service, you are required to ask for KUINS from KUINS-DB.
The following are the specific procedures which require to ask for KUINS.

  • Registeration and deletion of new host(WEB/VM Hosting)
  • Change of the device manager (WEB/VM Hosting)
  • Change of the DNS registration(WEB/VM Hosting)
  • Opening of the port(VM Hosting only)
  • Issuance of SSL certificate(VM Hosting only)

We will notice the details about the application for KUINS with the application acceptance mail which is sent in starting to use Hosting service since the entry contents differ depending on each user.

 

Copyright © Institute for Information Management and Communication, Kyoto University, all rights reserved.