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virus_spam_check

Virus spam check

We carry out virus check and spam check service in Mail hosting service.

・ The attached files judged as virus will be deleted automatically.
・ On the header of the mail judged as spam has "X-Kuins-Spam: Spam" in addition.

With te spam headers, you can't forward the mails to the off-campus mail server. The judgement of spams uses the database from Symantec, and the change for standard of judgement is not accepted. In that case please resend the mails paying attention to the following points.

・Please refrain from using HTML mails and use test mails instead.
・Please refrain from attaching files as much as possible and refrain from posint URL as much as possible.

In case it would be judged as SPAM even if you change the style, please contact us. Also, for the misdetection of the regular mail and undetection of SPAM mails,there is a chance that the fileter will be better if you let Symantec Inc within 24 hours just as it says.

The limitation of incoming mails

We limit the amount of incoming mails to the mail server which transmits tons of spam. In case you don't receive any mails from the specified mail server, please check the IP address of sending mail server then check it in the blacklist website of Symantec. You can make an application for cancellation from this site.

In case the senders use the shared hosting service, there might be the case that other users send many spam mails and the judgement will be lower. Please use the exclusive hosting service .

In case you don't know the IP address, please attach the mails sent back with error and contact us.

 

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