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About the mails judged as SPAM

IIMC have been installing the filtering to delete the messages judged as SPAM automatically for the transceiving mails through KUINS since 2011. However the standard of the filtering becomes strict in order to deal with the increasing SPAM, crafted imperonation,and worsening. As a result, the deserved mails are misunderstood to be SPAM from Autumn,2015 and are deleted, which causes the troubles to users. On the other handm loosing the standard of SPAM and stopping the filtering cause the troubles of sending tons of SPAM to off-campus and there is a case that Kyoto University will be in the blacklist which send out tons of SPAM.(Once being in the list means all the mails from the university are refused.).

As the measure at the moment, we had started and operated the system to let senders know that the mails sent from this university are judged as SPAM and are deleted.

In being juded as SPAM, please be noted the following and revise the content of the mails to resend them.

Items to be noted

  • Please refrain from using HTML mails and use the TEXT mails instead.
  • Please refrain from attaching files as much as possible.
  • Please refrain from entering URL as much as possible.

In case it was judged as SPAM even if you correct the text and signature etc, please contact us from here.

The notification in case the mails are not sent due to the SPAM judgement.

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Subject: SPAM判定されたためメール送信できていません/ Notification of emails filtered as SPAM From: support@iimc.kyoto-u.ac.jp
To:

あなたが送信・転送されたと思われる下記のメールがスパムメールと判定され送信・転送されませんでした。文面を修正して再送信・再転送してください。
The following emails you sent are not delivered because they are filtered as SPAM. Please correct the text and send them again.

Subject: ○○の件よろしく
Date: YYYY-MM-DD hh:mm:ss +0900 (JST)
Rcpt To: user1 @ example1.com

Subject: △△の調査お願い
Date: YYYY-MM-DD hh:mm:ss +0900 (JST)
Rcpt To: staff @ example.com

文面を修正して再送される場合は、以下の点にご留意願います。
- HTMLメールは避けてテキストメールにしてください。
- できる限りファイルの添付を避けてください。
- できる限りURLを記載しないでください。
Please consider the following things when you correct the text.
- Use a text email, not a HTML email.
- Try not to attach a file.
- Try not to write down a URL.

スパムチェックはシマンテック社のシステムを利用しており、本学で判断基準を 変更することができません。 文面を修正して送信してもSPAMと誤判定され続ける場合はsupport @ iimc.kyoto-u.ac.jp までご連絡ください。 このようなメールを送信した覚えのない場合もご連絡ください。
We are sorry but we can't change the criterions for judgement of SPAM because the system and the database are provided by Symantec. Please contact support @ iimc.kyoto-u.ac.jp in case modified emails still filtered as SPAMs. Also contact us if you have no idea about emails listed above.

京都大学 情報環境機構 情報環境支援センター ICT Support Center, IIMC, Kyoto University
Email: support @ iimc.kyoto-u.ac.jp

 

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