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Common portal for student FAQ

A1. Only students can access to Common Portal for All Students site.

If you are not a student and have an ECS-ID account, please access KUMOI and MyKULINE from the URL below.

【KUMOI(Student Email)】 https://mail.st.kyoto-u.ac.jp/

【MyKULINE(Library online service)】 https://kuline.kulib.kyoto-u.ac.jp/

A2. Your password or ID might be incorrect

Please check that your password is correct and meets the password guideline.

A1. Only students can access Common Portal for All Students site.

If you are not a student and have an ECS-ID account, please access KUMOI and MyKULINE from the URL below.

【KUMOI(Student Email)】 https://mail.st.kyoto-u.ac.jp/

【MyKULINE(Library online service)】 https://kuline.kulib.kyoto-u.ac.jp/

A2. Your password or ID might be incorrect

Please check that your password is correct and meets the password guideline.

If you have just activated your ECS-ID account or changed your password, it might take up to an hour until the process is completed. Please log in later.

A3. If Google Chrome (Including Android);

Please clear cache and try connecting again. Please refer to "How to clear cache".

A4. JavaScript is required. Enable JavaScript in your browser.

You cannot change your ECS-ID password on the old KULASIS login page or "Password Change" on KULASIS page.

To change your ECS-ID password, you will need to log in to Common Portal for All Students and click the orange button 'Change password' that is found at the bottom of the page.

Please note that it may take up to an hour before you can log in with your new password.

A1. Please check that your password is correct and meets the password guideline.

A2. If you have just activated your account or changed your password, it might take up to an hour for the process to be completed. Please log in later.

If you are still getting the same error message, please contact IMC Support Center.

A1. Do not access the single sign-on page which requires login authentification from your bookmarks.

A2.Enable cookies in your brower.

A3.Do not use browser's back button.

 

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