All University Mail FAQ
This message appears when "From" in an e-mail is not your e-mail address. Clear "From" fields, click "From" on the left and choose your e-mail address.
If this message appears every time you send an e-mail, an add-on in your browser may be affected. You should disable add-ons that causes the problem.
- 1. Click [Tools] - [Manage Add-Ons] on the upper menu or a gear wheel icon and choose [Manage Add-Ons]
- 2. You see a list of add-ons installed. Select add-ons enabled and click [Disable] one by one. Some add-ons requires to restart the browser for disabling.
- 3. Re-create a new e-mail, and confirm that you can send the e-mail.
- 4. Repeat the above procedure and disable add-ons that affect to send an e-mail.