An error message is displayed in the white screen when you log in to KUMOI by Internet Explorer. The problem may be solved by the following methods.

• 1.Delete Cookies
• 1.Click [Tools] - [Delete History].
• 2.Click [Delete Files] in [Temporary Internet Files].
• 3.Click [Delete Cookie] in [Cookie].
• 4.Click [Yes] in the confirmation message window to delete it.
• 5.Open new window, and log in to KUMOI.
• 2.Reset configuration of Internet Explorer.
Refer to the following URL: http://support.microsoft.com/kb/923737