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KUMOI _Usage

An error message is displayed in the white screen and I cannot use KUMOI when I log in to KUMOI.

An error message is displayed in the white screen when you log in to KUMOI by Internet Explorer. The problem may be solved by the following methods.

  • 1.Delete Cookies
    • 1.Click [Tools] - [Delete History].
    • 2.Click [Delete Files] in [Temporary Internet Files].
    • 3.Click [Delete Cookie] in [Cookie].
    • 4.Click [Yes] in the confirmation message window to delete it.
    • 5.Open new window, and log in to KUMOI.
  • 2.Reset configuration of Internet Explorer.
    • Refer to the following URL: http://support.microsoft.com/kb/923737
 

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