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Learning and Teaching FAQ

Virtual terminal

Unable to connect to VDI at the time specified in the self-study reservation

When you make a self-study reservation on a VDI, the reservation may be orange and the connection button cannot be clicked at the specified time.

If this happens, cancel the self-study reservation and create a new one to connect to the VDI.

<How to cancel a self-study reservation >
1.Accessing the VDI reservation list

2. Select the self-study reservation and click the trash can icon at the top of the screen.

3. Enter the reservation name in the "Reservation name [ Res-*** ] Confirmation of cancellation" field on the screen that appears.
(*Input example: Res-abc123)

4. Click "OK".

Please do the above and make another self-study reservation.

 

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