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Computing Services FAQ

Use of a supercomputer

[Login 14]: I stopped using the supercomputer services at the previous fiscal year end, and I will download the remaining data during a period of grace for transferring the data (until the end of May). But I forgot my private key...

Q: I stopped using the supercomputer services at the previous fiscal year end, and I will download the remaining data during a period of grace for transferring the data (until the end of May). But I forgot my private key for logging in to the supercomputer, so can I re-register a new public key?

A: We provide a contact form, the form authorizes any expired user ID. Please include your expired user ID, password, and public key that you require to re-register, in the "お問い合わせ内容" field.

 

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