Authentication System FAQ
IC-Card Authentication Trouble
Please check if the authentication driver was installed.
Windows user can check the above in clicking start>all programs>certificate management utility is there means that the authentication driver is installed.
If not, you are required to download and install the authentication driver from the URL below.
Do you insert your IC card to the card reader before activating your browser?
If not, you should close all the browser and insert your IC card to the card reader.
Then activate the browser again.
Please clear a SSL state.
Please click "Tool"> "Internet option"> "Security" in "detail" tag and make sure that "TLS 1.0" is checked. Please uncheck the rest of the other.After that, please restart the Internet Explorer and carry out the IC card authentication.