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Authentication System FAQ

IC-Card Authentication Trouble

The message appears telling me that I fail to authenticate with client certificate and a valid client certificate is required to connect, and can't log in the system for financial accounting
Please check if the authentication driver was installed.

Windows user can check the above in clicking start>all programs>certificate management utility is there means that the authentication driver is installed.
If not, you are required to download and install the authentication driver from the URL below.

http://www.iimc.kyoto-u.ac.jp/ja/services/cert/support/post.html

Do you insert your IC card to the card reader before activating your browser?

If not, you should close all the browser and insert your IC card to the card reader.
Then activate the browser again.

Please clear a SSL state.

Please click "Tool"> "Internet option"> "Security" in "detail" tag and make sure that "TLS 1.0" is checked. Please uncheck the rest of the other.After that, please restart the Internet Explorer and carry out the IC card authentication.

In case above solutions didn't help you, please inquire ICT support center.

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