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Authentication System FAQ

IC-Card Authentication Trouble

I am using Firefox (with Mac OSX 10.5 x). After setting it up, I tried to confirm my certificate. No message in the ‘Your certificate’ was displayed, and my PIN (password) was not asked for. Please tell me how I should respond.

This type of incident has been confirmed in other cases of people using Mac OSX_10.5.x. First, do the following to confirm that you are faced with this kind of problem.

(1) Press the 'Security device' button that is displayed to the right of the certificate.

(2) With the card reader connected, confirm that the condition is in accordance with '1. The IC card reader is connected, and an IC card is not inserted into it,' as can be seen in this diagram.

(3) With the IC card inserted, click 'PKCS#11 Library for DNP...' and confirm that the condition is in accordance with either of these diagrams, 2-1 or 2-2.

The key point to look for is whether the right box says '2-1 Does not exist' or '2-2 Not yet logged in.'

(4) If the condition is '2-1 Does not exist,' then a problem with 10.5 x and the driver can be suspected.

To respond to this situation, you should upgrade to 10.5.8 from 10.5.x, for example. After carrying out this minor upgrade, confirm your certificate with the same method you used before.

 

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