Authentication System FAQ
IC-Card Authentication Trouble
By trying to change your password (PIN) , you can confirm whether your PIN is locked or not.
Changing PIN: http://www.iimc.kyoto-u.ac.jp/en/faq/cert/ic/pin.html
When it is locked, on Windows a message that your PIN is blocked will appear. With Mac and Linux, the message, 'PIN is blocked' will be displayed. First confirm whether the above situation is what is happening with your computer.
Then contact the ICT support center. When you contact us, we will let you know how to remotely recover the IC card lock. In addition, since a Windows environment is required, Mac or Linux users should borrow a computer with a Windows environment from someone nearby.