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Authentication System FAQ

Electronic money services

I washed my IC card in the laundry, and I can no longer use it to make electronic money payments at the Kyoto University Co-op. What should I do? Can I get the money back that was left on the card?

Please tell the person in your department who is in charge of IC cards how you damaged your card and apply to have your card reissued.

In this case, you will have to pay for the cost of reissuing your card. Since you could not use Kyoto University Co-op electronic money while your card was broken, you will be compensated for all the money that was left on your card. For details, please inquire at the Members' Center, Kyoto University Co-op Headquarters.

 

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